211 Palm Beach/Treasure Coast
| Our mission | 211 Palm Beach/Treasure Coast’s mission is to save lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day. |
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| COVID-19 Impact |
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211 Palm Beach/Treasure Coast
Children, Disaster Relief, Education, Health, Hunger, Life Skills, Poverty, Senior Services, Veterans & Military Families
| Ways to help |
Sunshine Daily Telephone ReassuranceSunshine is a free telephone reassurance program to check on the well-being of seniors (60 plus), the homebound or disabled (can be younger). Volunteers assist by making calls to seniors & housebound individuals. Sunshine service is provided seven days a week between the hours of 7:30am & 5:00pm.Disaster VolunteerHelp out during natural & man made events- may need phone bank help.Help Me Grow Program VolunteerThis program is designed to support questions and concerns of families, while providing access to resources and supports. Volunteers assist with making phone calls and doing intakes with families (requires good communication skills, bilingual a plus).Crisis Line VolunteerSupporting callers who are in distress (requires extensive training).Teen Ambassador VolunteerProvides information and promotes 211 services & resources to their community.Community Awareness VolunteerHelping at outreach events in the community.Administrative & Data InputAssist with light office tasks & data entry (need basic computer skills). |
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| Items we need now |
We need your donations!We need to pay overtime for staff- for additional capacity needs, and there is the cost of overtime for existing staff who may be unable to work due to their high risk status or child care needs and may face costs re: short-term disability payments. We paid for professional disinfecting, additional supplies (hand sanitizer, soap etc) due to operating 24/7 in close quarters. We also had to purchase 22 laptops in order to be ready to implement a complete agency-wide remote work plan if needed. |
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| How you help | Volunteers play a vital role in helping 211 deliver effective and quality services to those in need in our community. We rely heavily on these dedicated individuals in order to keep up with the needs that many individuals in our community are facing. |
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| About us | 211 is a confidential, community helpline and crisis hotline service providing immediate guidance and support for individuals and families who find themselves without answers to problems they may face on a daily basis. An array of support and assistance, including information; assessment; advocacy; referral; and linkage to appropriate community agencies, as well as telephone counseling, crisis intervention, and suicide prevention is provided. As the central gateway to health and human services, 211 collects, maintains, and makes available up-to-date resource information via phone, text, email, website, printed guides and directories. |
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